Zoe Jones

Joined Artfinder: April 2017

Artworks for sale: 30

(6)

United Kingdom

Reviews for Zoe Jones

4.8

Overall rating

Based on 6 reviews

Show breakdown

Seller communication

Delivery and packaging

Listing accuracy

Kate E K Davies, United Kingdom

Review posted 31 Jan 2023

The painting is lovely, though a lighter than it looked in the photograph online, so not quite what I'd expected to receive. Still, the piece still works and I'm happy to have it. Unfortunately it was packaged in cardboard that was a lot larger than the art itself, so by the time I received it, the couriers had bent it and a corner is folded over with the paint chipped. This could have been avoided, I imagine, if it had been packed tightly in cardboard of the right size, since it was sliding around in the packaging it came in. Despite these things, a good experience and Zoe was very communicative and eager to get the art to me promptly.

Response from Zoe Jones

31 Jan 2023

Thank you for your review Kate, and your patience with the appalling service from parcel force on this delivery. I’ve requested evidence of the damage to see if we can escalate as the painting was packaged in not only cardboard but bubble wrap and plastic wrapping, so the bend must have resulted from extremely rough handling. I’m sorry the colour palette is not quite as you imagined - I took a picture of the paining in good light. I hope you enjoy all the same and I will investigate the quality issues you flagged caused in transit.

Kate E K Davies, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

31 Jan 2023

The painting is lovely, though a lighter than it looked in the photograph online, so not quite what I'd expected to receive. Still, the piece still works and I'm happy to have it. Unfortunately it was packaged in cardboard that was a lot larger than the art itself, so by the time I received it, the couriers had bent it and a corner is folded over with the paint chipped. This could have been avoided, I imagine, if it had been packed tightly in cardboard of the right size, since it was sliding around in the packaging it came in. Despite these things, a good experience and Zoe was very communicative and eager to get the art to me promptly.

Response from Zoe Jones

31 Jan 2023

Thank you for your review Kate, and your patience with the appalling service from parcel force on this delivery. I’ve requested evidence of the damage to see if we can escalate as the painting was packaged in not only cardboard but bubble wrap and plastic wrapping, so the bend must have resulted from extremely rough handling. I’m sorry the colour palette is not quite as you imagined - I took a picture of the paining in good light. I hope you enjoy all the same and I will investigate the quality issues you flagged caused in transit.


Nancy Karin, Germany

Review posted 14 Mar 2021

Zoe was an absolute pleasure to deal with from start to finish. I bought 3 paintings at once and so the postage was a little cheaper than buying each one separately and she was so kind and helpful, really prompt with replying to messages and arranging the shipment of the painings. The paintings are much more beautiful, delicate and impactful in person than in the photos, which is normal for any artwork - but always such a pleasant surprise when you do receive them. Everything was very well packaged and I am so incredibly happy with all three. I have had some really great feedback from visitors, all being equally impressed by each piece of art. Highly recommend!

Response from Zoe Jones

16 Mar 2021

You are ever so kind Nancy, thank you for being a wonderful customer. I will be sure to pay forward your kindness. Best Zoe

Nancy Karin, Germany

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

14 Mar 2021

Zoe was an absolute pleasure to deal with from start to finish. I bought 3 paintings at once and so the postage was a little cheaper than buying each one separately and she was so kind and helpful, really prompt with replying to messages and arranging the shipment of the painings. The paintings are much more beautiful, delicate and impactful in person than in the photos, which is normal for any artwork - but always such a pleasant surprise when you do receive them. Everything was very well packaged and I am so incredibly happy with all three. I have had some really great feedback from visitors, all being equally impressed by each piece of art. Highly recommend!

Response from Zoe Jones

16 Mar 2021

You are ever so kind Nancy, thank you for being a wonderful customer. I will be sure to pay forward your kindness. Best Zoe


Tracey Shephard, United Kingdom

Review posted 28 Dec 2020

Wow. Stunning pieces of Artwork. I bought them both for my husband who loves them.

Response from Zoe Jones

29 Dec 2020

Thank you ever so much for choosing my work. I’m over the moon that you are happy with them. Zoe

Tracey Shephard, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

28 Dec 2020

Wow. Stunning pieces of Artwork. I bought them both for my husband who loves them.

Response from Zoe Jones

29 Dec 2020

Thank you ever so much for choosing my work. I’m over the moon that you are happy with them. Zoe


Catherine Naughtie, United Kingdom

Review posted 25 Apr 2019

Absolutely lovely painting, exactly as described. Sent promptly and well packaged. Would not hesitate to recommend.

Catherine Naughtie, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

25 Apr 2019

Absolutely lovely painting, exactly as described. Sent promptly and well packaged. Would not hesitate to recommend.


Claire Fleming, United Kingdom

Review posted 19 Feb 2019

Beautiful painting, that I love, recurved very quickly couldn’t be happier!!!

Response from Zoe Jones

20 Feb 2019

Thank you Claire, it means the world to me that it's being enjoyed by someone. Best wishes Zoe Jones

Claire Fleming, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

19 Feb 2019

Beautiful painting, that I love, recurved very quickly couldn’t be happier!!!

Response from Zoe Jones

20 Feb 2019

Thank you Claire, it means the world to me that it's being enjoyed by someone. Best wishes Zoe Jones


Lucy Dormandy, United Kingdom

Review posted 23 Dec 2018

I bought three paintings from Zoe, including one commissioned piece and two already on the site. These latter two pieces arrived promptly after purchase, beautifully wrapped with a handwritten note for each intended recipient (my in-laws) explaining more about each piece. The paintings themselves were even more striking in real life than in the images online. Then for the commissioned piece, Zoe kept me up to date with developments and was really clear on the direction she was considering, giving me options along the way. The result is a beautiful piece that hit my brief perfectly and will hold pride of place in my home.

Lucy Dormandy, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

23 Dec 2018

I bought three paintings from Zoe, including one commissioned piece and two already on the site. These latter two pieces arrived promptly after purchase, beautifully wrapped with a handwritten note for each intended recipient (my in-laws) explaining more about each piece. The paintings themselves were even more striking in real life than in the images online. Then for the commissioned piece, Zoe kept me up to date with developments and was really clear on the direction she was considering, giving me options along the way. The result is a beautiful piece that hit my brief perfectly and will hold pride of place in my home.