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Thank you very much for your choice! We are waiting for you next time!
Samantha Dilworth, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
29 Jan 2024
Beautiful!
Response from V+V Kniazievi
8 Mar 2024
Thank you very much for your choice! We are waiting for you next time!
Terry Ford, United States
Review posted 18 Jan 2024
We just received our print and it's beautiful!! Since we are in the states it did take about 4 weeks (which is normal). The communication was excellent. We were notified of every step of the process and tracking. I wouldn't hesitate to order another print. I haven't had it framed yet but will send a photo when I do. 5 stars!!
Response from V+V Kniazievi
8 Mar 2024
Dear Terry, thanks very much for your choice, we are happy to have such clients!
Terry Ford, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
18 Jan 2024
We just received our print and it's beautiful!! Since we are in the states it did take about 4 weeks (which is normal). The communication was excellent. We were notified of every step of the process and tracking. I wouldn't hesitate to order another print. I haven't had it framed yet but will send a photo when I do. 5 stars!!
Response from V+V Kniazievi
8 Mar 2024
Dear Terry, thanks very much for your choice, we are happy to have such clients!
SANDRA SHACKLETON, United Kingdom
Review posted 12 Jan 2024
Really quick and easy to communicate with the artists & such beautiful work
Thank you
Just waiting on the framers now
Response from V+V Kniazievi
12 Jan 2024
Thank you, Sandra! it is a great pleasure to work with clients like you!
SANDRA SHACKLETON, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
12 Jan 2024
Really quick and easy to communicate with the artists & such beautiful work
Thank you
Just waiting on the framers now
Response from V+V Kniazievi
12 Jan 2024
Thank you, Sandra! it is a great pleasure to work with clients like you!
Kelly Cole, United States
Review posted 3 Jan 2024
It’s always a little nerve-racking, ordering some thing from so far away. However, I found the experience to be very efficient and everything ultimately turned out perfectly. There was a glitch in their software where I was double charged, but that was easily corrected. Also, because it was from another country the tracking information didn’t Translate to something I could use. I would have had less anxiety had I’ve been able to track the package but again, the customer service representative dealt with my concerns and found a way for me to track my package. It arrived slightly smooshed, but I believe once I take it to the framers, they will be able to smooth it out as the paper stock was a very high-quality. Very pleased.
Response from V+V Kniazievi
3 Jan 2024
Thank you very much, its very very important for us! We are working on the package and will definitely fix it.
Kelly Cole, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
3 Jan 2024
It’s always a little nerve-racking, ordering some thing from so far away. However, I found the experience to be very efficient and everything ultimately turned out perfectly. There was a glitch in their software where I was double charged, but that was easily corrected. Also, because it was from another country the tracking information didn’t Translate to something I could use. I would have had less anxiety had I’ve been able to track the package but again, the customer service representative dealt with my concerns and found a way for me to track my package. It arrived slightly smooshed, but I believe once I take it to the framers, they will be able to smooth it out as the paper stock was a very high-quality. Very pleased.
Response from V+V Kniazievi
3 Jan 2024
Thank you very much, its very very important for us! We are working on the package and will definitely fix it.
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