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White Cloud arrived on the day Galina said it would and was well packaged. The painting is amazing, just as pictured (which is sometimes difficult with colours). We had good communication with Galina and were delighted our offer was accepted. We can't wait to get it framed and hung. It's the 'wow' piece we were looking for!
Response from Galina Zimmatore
4 Oct 2024
Thank you very much for your kind words. I am so happy the painting found beautiful home .
Love
Galina
Paul Williams, United Kingdom
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Seller communication
Delivery and packaging
Listing accuracy
21 Sep 2024
White Cloud arrived on the day Galina said it would and was well packaged. The painting is amazing, just as pictured (which is sometimes difficult with colours). We had good communication with Galina and were delighted our offer was accepted. We can't wait to get it framed and hung. It's the 'wow' piece we were looking for!
Response from Galina Zimmatore
4 Oct 2024
Thank you very much for your kind words. I am so happy the painting found beautiful home .
Love
Galina
Susan Jennings, United Kingdom
Review posted 25 May 2024
So pleased with my purchase. This painting had been in my list of favourites for ages, but it was over Β£1000. I was delighted when 50% off was offered.
It is just as it looks online. The colours are gorgeous and I love the boat that draws you in and the slightly abstract design that surrounds it.
The painting was delivered promptly and was very well packaged.
Response from Galina Zimmatore
25 May 2024
Thank you very much for your wonderful reviewer, I am so happy the painting has found a beautiful new home.
Love
Galina
Susan Jennings, United Kingdom
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Listing accuracy
25 May 2024
So pleased with my purchase. This painting had been in my list of favourites for ages, but it was over Β£1000. I was delighted when 50% off was offered.
It is just as it looks online. The colours are gorgeous and I love the boat that draws you in and the slightly abstract design that surrounds it.
The painting was delivered promptly and was very well packaged.
Response from Galina Zimmatore
25 May 2024
Thank you very much for your wonderful reviewer, I am so happy the painting has found a beautiful new home.
Love
Galina
JoJo Head, United Kingdom
Review posted 2 Mar 2021
Galina has been an absolute pleasure to work with, she took so much care and attention to develop a painting that I was happy with, nothing was too much trouble, and I absolutely love the final result! She was also prompt to communicate, and did the commission in under 4 weeks despite it being a very large canvas. She is clearly a very talented artist who pours her heart into her paintings. Would hugely recommend her to anyone!
Response from Galina Zimmatore
2 Mar 2021
Wow! Thank you for your wonderful review, it's so touching, it brought tears to my eyes. It was my pleasure to paint for you and I really put my heart and all my love into this painting. I hope it will gives you a lot of pleasure. We were a very good team together! I wish you love, light and happiness in your life. Thank you for trusting in me π
Warmest regard,
Galina
JoJo Head, United Kingdom
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Delivery and packaging
Listing accuracy
2 Mar 2021
Galina has been an absolute pleasure to work with, she took so much care and attention to develop a painting that I was happy with, nothing was too much trouble, and I absolutely love the final result! She was also prompt to communicate, and did the commission in under 4 weeks despite it being a very large canvas. She is clearly a very talented artist who pours her heart into her paintings. Would hugely recommend her to anyone!
Response from Galina Zimmatore
2 Mar 2021
Wow! Thank you for your wonderful review, it's so touching, it brought tears to my eyes. It was my pleasure to paint for you and I really put my heart and all my love into this painting. I hope it will gives you a lot of pleasure. We were a very good team together! I wish you love, light and happiness in your life. Thank you for trusting in me π
Warmest regard,
Galina
Rebecca Hoddinott, United Kingdom
Review posted 18 Aug 2020
Lovely painting, beautiful colours, Iβm very pleased.
Response from Galina Zimmatore
19 Aug 2020
Thank you Rebecca!
I am so happy you like the painting and it's looks perfect in that place. Thank you for choosing me and my painting πππ
Rebecca Hoddinott, United Kingdom
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Listing accuracy
18 Aug 2020
Lovely painting, beautiful colours, Iβm very pleased.
Response from Galina Zimmatore
19 Aug 2020
Thank you Rebecca!
I am so happy you like the painting and it's looks perfect in that place. Thank you for choosing me and my painting πππ
Jossi Aldridge, United Kingdom
Review posted 29 Jan 2019
We are beyond thrilled with our commissioned oil painting by Galina. She has been a pleasure to do business with excellent communication; professional and friendly and the finished painting is absolutely beautiful. We would recommend her without hesitation.
Response from Galina Zimmatore
29 Jan 2019
Jossi I am so pleased to read your review. Thank you very much for your lovely words. It mean' so much to me when people are happy with their paintings. This is what keeps me going with my creations and this is the best part of the process.
Jossi Aldridge, United Kingdom
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Seller communication
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Listing accuracy
29 Jan 2019
We are beyond thrilled with our commissioned oil painting by Galina. She has been a pleasure to do business with excellent communication; professional and friendly and the finished painting is absolutely beautiful. We would recommend her without hesitation.
Response from Galina Zimmatore
29 Jan 2019
Jossi I am so pleased to read your review. Thank you very much for your lovely words. It mean' so much to me when people are happy with their paintings. This is what keeps me going with my creations and this is the best part of the process.
Jossi Aldridge, United Kingdom
Review posted 3 Jan 2019
A really beautiful painting which arrived promptly and was well packaged. Definitely recommend Galina both artistically and practically. We are very happy.
Response from Galina Zimmatore
4 Jan 2019
Thank you Josse I am so pleased that you like your painting. Warm regards Galina
Jossi Aldridge, United Kingdom
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Listing accuracy
3 Jan 2019
A really beautiful painting which arrived promptly and was well packaged. Definitely recommend Galina both artistically and practically. We are very happy.
Response from Galina Zimmatore
4 Jan 2019
Thank you Josse I am so pleased that you like your painting. Warm regards Galina
Heidi Young, United Kingdom
Review posted 24 Feb 2017
Galina special painting is now in my new living room. I am so very pleased with this. Galina communication was excellent and kept me up to to date along the way of the purchase. The painting was package very well and I appreciated this. I am very blessed to have this painting in my home.
Thank you so much !
Response from Galina Zimmatore
25 Feb 2017
Thank you Heidi for your very positive review. I am thrilled that you like the painting so much. It was a pleasure to deal with an appreciative and pleasant customer. Warm regards Galina
Heidi Young, United Kingdom
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Seller communication
Delivery and packaging
Listing accuracy
24 Feb 2017
Galina special painting is now in my new living room. I am so very pleased with this. Galina communication was excellent and kept me up to to date along the way of the purchase. The painting was package very well and I appreciated this. I am very blessed to have this painting in my home.
Thank you so much !
Response from Galina Zimmatore
25 Feb 2017
Thank you Heidi for your very positive review. I am thrilled that you like the painting so much. It was a pleasure to deal with an appreciative and pleasant customer. Warm regards Galina
Paul Narici, United States
Review posted 1 Feb 2017
This artist was a real pleasure to deal with , Fast shipping and a wonderful piece. Thank you again.
Response from Galina Zimmatore
2 Feb 2017
Thank you so much for your nice review. I am so pleased you are happy with your painting. Warm regards Galina
Paul Narici, United States
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Delivery and packaging
Listing accuracy
1 Feb 2017
This artist was a real pleasure to deal with , Fast shipping and a wonderful piece. Thank you again.
Response from Galina Zimmatore
2 Feb 2017
Thank you so much for your nice review. I am so pleased you are happy with your painting. Warm regards Galina
H Johnson, United Kingdom
Review posted 4 Jan 2017
Poor communication from seller.
Artfinder and myself tried numerous times to contact her regarding the tracking as an incorrect tracking id was provided.
Response from Galina Zimmatore
5 Jan 2017
Dear Heather I wanted to let you know I did everything possible to get the paintings to you in time for Christmas which I believe did happen. Your order was received on 16 Dec and I was away on holiday overseas from 17 Dec. So I took the paintings myself to the Parcelforce depot in Exeter on the way to the airport, they said delivery would be Wed 21 Dec, however their computer was down and they said they would send them later and email the tracking number to me which they did. I then posted the details on Artfinder and did not hear anything until 21 Dec when Artfinder called me saying you had not received the paintings yet and you couldn't track the parcels. I was overseas at the time but chased up Parcelforce who stated the tracking number they gave me was incorrect but also the paintings had been delivered to you on Wed morning 21 Dec and signed for. I then sent you a message with the new tracking number and asked if you had received the paintings ok. However it appears you did not see that message until yesterday 4 Jan and I wanted to give you all the facts because my customers are very important to me. I hope you had a good Christmas and New Year. Best regards Galina
H Johnson, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
4 Jan 2017
Poor communication from seller.
Artfinder and myself tried numerous times to contact her regarding the tracking as an incorrect tracking id was provided.
Response from Galina Zimmatore
5 Jan 2017
Dear Heather I wanted to let you know I did everything possible to get the paintings to you in time for Christmas which I believe did happen. Your order was received on 16 Dec and I was away on holiday overseas from 17 Dec. So I took the paintings myself to the Parcelforce depot in Exeter on the way to the airport, they said delivery would be Wed 21 Dec, however their computer was down and they said they would send them later and email the tracking number to me which they did. I then posted the details on Artfinder and did not hear anything until 21 Dec when Artfinder called me saying you had not received the paintings yet and you couldn't track the parcels. I was overseas at the time but chased up Parcelforce who stated the tracking number they gave me was incorrect but also the paintings had been delivered to you on Wed morning 21 Dec and signed for. I then sent you a message with the new tracking number and asked if you had received the paintings ok. However it appears you did not see that message until yesterday 4 Jan and I wanted to give you all the facts because my customers are very important to me. I hope you had a good Christmas and New Year. Best regards Galina
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