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All great, Denise was very communicative which was nice
Image on line made the background look greyer than it is but the actual picture is fabulous
Response from Denise Mitchell
9 Feb 2024
Thank you for your review. I am delighted that you are happy with your purchase.
I have taken your comment on board and will try to explain some of the limitations regarding the online image and being fully aware that many monitors/screens can vary. After reviewing the image online of the white paper, it does seem to appear to be more greyed probably due to a number of factors. The actual off-white colour of the paper next to the stark white online background does create a darkening affect and probably appears more so with a low contrast, graphite greyed painting. Also, the photo was taken under natural outdoor lighting as an attempt to keep the actual painting’s colouring as accurate as possible (unfortunately I do not have access to a professional photographic studio) and adding to this, I do not alter images in an attempt to artificially enhance as I feel it to be a deceptive practice. I do feel that the actual painting itself is of correct colour/tonal value and if I had attempted to brighten the background it would have altered the actual painting.
I really do care about my work, how it appears and my customers and try give my very best and can only offer my sincerest apologies if I have fallen short in any way. I appreciate you bringing this to my attention. I will try to improve on this in future, where possible and I shall add colour of paper to the description if there is a possibility of ambiguity.
Thank you once again for your valued custom and review.
Kindest regards
Denise x
Robina Bettson, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
5 Feb 2024
All great, Denise was very communicative which was nice
Image on line made the background look greyer than it is but the actual picture is fabulous
Response from Denise Mitchell
9 Feb 2024
Thank you for your review. I am delighted that you are happy with your purchase.
I have taken your comment on board and will try to explain some of the limitations regarding the online image and being fully aware that many monitors/screens can vary. After reviewing the image online of the white paper, it does seem to appear to be more greyed probably due to a number of factors. The actual off-white colour of the paper next to the stark white online background does create a darkening affect and probably appears more so with a low contrast, graphite greyed painting. Also, the photo was taken under natural outdoor lighting as an attempt to keep the actual painting’s colouring as accurate as possible (unfortunately I do not have access to a professional photographic studio) and adding to this, I do not alter images in an attempt to artificially enhance as I feel it to be a deceptive practice. I do feel that the actual painting itself is of correct colour/tonal value and if I had attempted to brighten the background it would have altered the actual painting.
I really do care about my work, how it appears and my customers and try give my very best and can only offer my sincerest apologies if I have fallen short in any way. I appreciate you bringing this to my attention. I will try to improve on this in future, where possible and I shall add colour of paper to the description if there is a possibility of ambiguity.
Thank you once again for your valued custom and review.
Kindest regards
Denise x
Patricia Petinga, United States
Review posted 14 Oct 2023
What a great way to buy artwork, as they say "buy from a living artist, the dead ones don't need your money". The selection was amazing overall but then if you like the style of a particular artist all their work is available for you to look at.
I found the image color pretty close to what I saw on my (10 year old) laptop.
Delivery on this piece was international..I think it took a little under 2 weeks to get to me. The packaging was excellent.
Yes, I am very happy with this experience and my new watercolor.
Response from Denise Mitchell
14 Oct 2023
Many thanks Patricia for kindly taking the time to leave a positive review of your experience of buying from me and I am delighted that you are happy with your painting.
Best wishes
Denise x
Patricia Petinga, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
14 Oct 2023
What a great way to buy artwork, as they say "buy from a living artist, the dead ones don't need your money". The selection was amazing overall but then if you like the style of a particular artist all their work is available for you to look at.
I found the image color pretty close to what I saw on my (10 year old) laptop.
Delivery on this piece was international..I think it took a little under 2 weeks to get to me. The packaging was excellent.
Yes, I am very happy with this experience and my new watercolor.
Response from Denise Mitchell
14 Oct 2023
Many thanks Patricia for kindly taking the time to leave a positive review of your experience of buying from me and I am delighted that you are happy with your painting.
Best wishes
Denise x
Joanna Ruth Robison, United Kingdom
Review posted 10 Aug 2021
I am so delighted with this wonderful moody watercolour of Whitby harbour; Denise has perfectly captured the dark thundery skies which often sit over Whitby, and when I look at my new painting, I am instantly there, looking towards the swingbridge and checking I've got a brolly with me. Absolutely thrilled with my new watercolour - thank you also for taking such care with the packaging.
Response from Denise Mitchell
10 Aug 2021
I am absolutely delighted that you are completely happy with everything and it's nice to know what emotions and memories the painting evokes within you. Thank you so much for taking the time to leave such a wonderful review.
Joanna Ruth Robison, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
10 Aug 2021
I am so delighted with this wonderful moody watercolour of Whitby harbour; Denise has perfectly captured the dark thundery skies which often sit over Whitby, and when I look at my new painting, I am instantly there, looking towards the swingbridge and checking I've got a brolly with me. Absolutely thrilled with my new watercolour - thank you also for taking such care with the packaging.
Response from Denise Mitchell
10 Aug 2021
I am absolutely delighted that you are completely happy with everything and it's nice to know what emotions and memories the painting evokes within you. Thank you so much for taking the time to leave such a wonderful review.
Constance Murphy, United States
Review posted 6 May 2021
I am having the painting framed. It will take a couple of weeks before I get it back. I am quite happy with the painting. The name is Quiet Corner by Denise Miller. I can hardly wait till it is ready. I thought she did a terrific job . The price was more than reasonable.
Constance Murphy
Response from Denise Mitchell
6 May 2021
Thank you Constance for taking the time to leave such wonderful feedback, it's greatly appreciated.
Best wishes
Denise
Constance Murphy, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
6 May 2021
I am having the painting framed. It will take a couple of weeks before I get it back. I am quite happy with the painting. The name is Quiet Corner by Denise Miller. I can hardly wait till it is ready. I thought she did a terrific job . The price was more than reasonable.
Constance Murphy
Response from Denise Mitchell
6 May 2021
Thank you Constance for taking the time to leave such wonderful feedback, it's greatly appreciated.
Best wishes
Denise
Clare Shaw-Carter, United Kingdom
Review posted 31 Mar 2021
Beautiful picture, prompt delivery and I was kept informed every step. Thank you Denise!
Response from Denise Mitchell
31 Mar 2021
I'm delighted that you're completely happy with your purchase and the service that I provide and would like to thank you Clare for taking the time to leave such wonderful feedback, it's greatly appreciated!
Best wishes
Denise
Clare Shaw-Carter, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
31 Mar 2021
Beautiful picture, prompt delivery and I was kept informed every step. Thank you Denise!
Response from Denise Mitchell
31 Mar 2021
I'm delighted that you're completely happy with your purchase and the service that I provide and would like to thank you Clare for taking the time to leave such wonderful feedback, it's greatly appreciated!
Best wishes
Denise
Edel Hindley, United Kingdom
Review posted 4 May 2020
I ordered this during the COVID-19 lockdown and I was amazed at how quickly it arrived. The picture online was an accurate reflection of the original but the depth of colour in the original is wonderful and I love it even more than I expected to.
I highly recommend Denise for her work and also her efficiency at getting her art to me.
Edel Hindley, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
4 May 2020
I ordered this during the COVID-19 lockdown and I was amazed at how quickly it arrived. The picture online was an accurate reflection of the original but the depth of colour in the original is wonderful and I love it even more than I expected to.
I highly recommend Denise for her work and also her efficiency at getting her art to me.
Casey Leonard, United States
Review posted 25 Feb 2019
Seller was kind enough to inform me about a slight delay in shipping, but the painting still arrived ahead of schedule. It was very well-packaged and looks wonderful. I am very happy with everything.
Response from Denise Mitchell
26 Feb 2019
I'm delighted that you are happy with everything and thank you so much for taking the time to leave your positive feedback. It's very much appreciated.
Kind Regards
Denise
Casey Leonard, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
25 Feb 2019
Seller was kind enough to inform me about a slight delay in shipping, but the painting still arrived ahead of schedule. It was very well-packaged and looks wonderful. I am very happy with everything.
Response from Denise Mitchell
26 Feb 2019
I'm delighted that you are happy with everything and thank you so much for taking the time to leave your positive feedback. It's very much appreciated.
Kind Regards
Denise
Andy Edwards, United Kingdom
Review posted 20 Sep 2018
Denise sent me a message right away once I'd placed my order and everything was perfectly packaged with advice on how to hang the piece. Great art and great service :)
Response from Denise Mitchell
20 Sep 2018
I'm delighted that you're completely happy with your purchase and the service that I provide and would like to thank you Andy for taking the time to leave such wonderful feedback, it's greatly appreciated!
Andy Edwards, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
20 Sep 2018
Denise sent me a message right away once I'd placed my order and everything was perfectly packaged with advice on how to hang the piece. Great art and great service :)
Response from Denise Mitchell
20 Sep 2018
I'm delighted that you're completely happy with your purchase and the service that I provide and would like to thank you Andy for taking the time to leave such wonderful feedback, it's greatly appreciated!
Jon Galloway, United States
Review posted 28 Feb 2018
Shipping to the U.S. was timely and affordable, and the painting arrived well packaged in perfect condition. Most importantly, we love the painting!
Response from Denise Mitchell
1 Mar 2018
I am so pleased that your painting arrived safely and that you are delighted with your purchase.
Thank you.
Best wishes Denise
Jon Galloway, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
28 Feb 2018
Shipping to the U.S. was timely and affordable, and the painting arrived well packaged in perfect condition. Most importantly, we love the painting!
Response from Denise Mitchell
1 Mar 2018
I am so pleased that your painting arrived safely and that you are delighted with your purchase.
Thank you.
Best wishes Denise
David Wolsefer, United States
Review posted 14 Jan 2017
Painting was extremely well packaged and shipped quickly. It beat the estimated delivery by 3 days even internationally. Denise was also very responsible to messages, and the art itself is beautiful.
Response from Denise Mitchell
14 Jan 2017
Thank you David for taking the time to leave such wonderful feedback, it is greatly appreciated.
Best wishes
Denise
David Wolsefer, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
14 Jan 2017
Painting was extremely well packaged and shipped quickly. It beat the estimated delivery by 3 days even internationally. Denise was also very responsible to messages, and the art itself is beautiful.
Response from Denise Mitchell
14 Jan 2017
Thank you David for taking the time to leave such wonderful feedback, it is greatly appreciated.
Best wishes
Denise
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