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Fast shipping, good communication. Looks great in my office!
Kevin Davis, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
18 Mar 2022
Fast shipping, good communication. Looks great in my office!
Félix Reneses, Spain
Review posted 14 Jan 2021
A++
Response from Carlos Madriz
14 Jan 2021
Gracias Victor!
Disfruta de tú obra👏👏👏
Saludos
Carlos
Félix Reneses, Spain
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
14 Jan 2021
A++
Response from Carlos Madriz
14 Jan 2021
Gracias Victor!
Disfruta de tú obra👏👏👏
Saludos
Carlos
Edwina Sutcliffe, France
Review posted 5 Aug 2020
I received my artwork A day before expected, so I was delighted. It arrived particularly well packaged, protected with stiff cardboard, and waterproof outer layer. Very happy with my purchase, and the service.
Edwina Sutcliffe, France
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
5 Aug 2020
I received my artwork A day before expected, so I was delighted. It arrived particularly well packaged, protected with stiff cardboard, and waterproof outer layer. Very happy with my purchase, and the service.
Stephanie Fox, United States
Review posted 15 Jun 2020
Nice picture, but wasn’t listed accurately- said it was framed, which it wasn’t - was just canvas. Also it was packed well enough to handle the flight from Spain to USA, so the corners arrived pretty beaten up.
Response from Carlos Madriz
1 Jul 2020
I made a simple error in one detail when filling in the description form
for the artwork in question, for which I apologised and offered a discount.
All of the other customer reviews are positive, and some of them
specifically complement the quality of the packaging. I have over 30
years of experience so clearly know how to package a piece of art to
ensure that it arrives in optimum condition. However, if it was
deliberately mishandled after being opened for inspection by Customs or
during a quarantine check (rigorous at the current time) I am unable to
say, and likewise I cannot prove if this is a case of the old ruse:
reporting an item as damaged on arrival with a view to obtaining a discount.
Stephanie Fox, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
15 Jun 2020
Nice picture, but wasn’t listed accurately- said it was framed, which it wasn’t - was just canvas. Also it was packed well enough to handle the flight from Spain to USA, so the corners arrived pretty beaten up.
Response from Carlos Madriz
1 Jul 2020
I made a simple error in one detail when filling in the description form
for the artwork in question, for which I apologised and offered a discount.
All of the other customer reviews are positive, and some of them
specifically complement the quality of the packaging. I have over 30
years of experience so clearly know how to package a piece of art to
ensure that it arrives in optimum condition. However, if it was
deliberately mishandled after being opened for inspection by Customs or
during a quarantine check (rigorous at the current time) I am unable to
say, and likewise I cannot prove if this is a case of the old ruse:
reporting an item as damaged on arrival with a view to obtaining a discount.
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